Director of Product Management - Agentic AI

Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.

We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

Director of Product Management, Agentic AI

About the Role

We are seeking an exceptional Director of Product Management, Agentic AI to lead our B2B SaaS and Enterprise product portfolio, with agentic AI as the central pillar of our innovation strategy. This strategic leadership role will define the product vision, strategy, and execution for a new generation of autonomous, agent-driven enterprise solutions, while building and mentoring a high-performing product management team. You will work closely with executive leadership, engineering, sales, and customer success teams to bring intelligent, autonomous agents to market that solve complex enterprise challenges and drive significant business growth.

Key Responsibilities

• Define and execute a comprehensive product strategy and roadmap for Agentic AI-powered B2B SaaS and Enterprise solutions, aligned with company vision and emerging market opportunities

• Own the end-to-end strategy, development, and launch of autonomous, multi-step AI agents — from use-case identification and agent architecture decisions through to GA launch and scale

• Define the product vision for agent orchestration, tool-use, memory, and human-in-the-loop workflows, ensuring agentic products are reliable, safe, and enterprise-ready

• Lead, mentor, and scale a team of product managers, fostering a culture of innovation, data-driven decision making, and customer obsession around agentic and AI-native product design

• Drive product discovery through deep customer engagement, market research, competitive analysis, and data analytics to identify high-impact opportunities for agentic automation

• Collaborate closely with engineering and AI/ML leadership on LLM selection, agent frameworks, evaluation methodology, and guardrails, balancing innovation with technical debt and delivery excellence

• Partner with sales, marketing, and customer success teams to ensure successful launches, adoption, and revenue growth of agentic products

• Establish product metrics, KPIs, and evaluation frameworks specific to agent performance (task completion, accuracy, autonomy level, cost-to-serve) to measure success and inform strategy

• Present product strategy, roadmaps, and business cases for the agentic AI portfolio to executive leadership and the board of directors

• Champion customer-centric product development by maintaining close relationships with key enterprise customers piloting and adopting agentic solutions

• Drive pricing and packaging strategies for agent-based products (e.g., outcome-based, consumption-based, seat-based) that maximize value capture while ensuring competitive positioning

• Stay ahead of the rapidly evolving agentic AI landscape — foundation models, agent frameworks, multi-agent systems, and emerging standards (e.g., MCP) — to maintain product leadership

Required Qualifications

• 10-13 years of product management experience with at least 5 years in leadership roles managing product teams

• Hands-on experience building, launching, and scaling Agentic AI products — autonomous agents, multi-step reasoning systems, copilots, or LLM-based decision-making tools — from 0 to 1 and beyond

• Proven track record of building and scaling successful B2B SaaS or Enterprise software products from conception to market leadership

• Strong point of view on agent architecture and design tradeoffs: orchestration patterns, tool/function calling, memory and context management, evaluation, and safety/guardrails

• Deep understanding of enterprise sales cycles, procurement processes, and complex stakeholder management, particularly for emerging AI/agentic categories

• Strong technical acumen with the ability to partner closely with engineering and applied AI/ML teams on architecture and technical decisions

• Demonstrated success in developing and executing product strategies that resulted in significant revenue growth and market share gains

• Experience managing cross-functional teams and influencing without direct authority across all organizational levels

• Excellent analytical skills with proficiency in product analytics tools, A/B testing, agent evaluation frameworks, and data-driven decision making

• Outstanding communication and presentation skills with the ability to articulate complex agentic AI concepts to diverse audiences, including executives and non-technical stakeholders

• Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree preferred

• Experience with agile methodologies, modern product development frameworks, and AI-native product management tools

Preferred Skills

• Direct experience with LLM orchestration frameworks, agent frameworks (e.g., LangGraph, AutoGen, CrewAI), or Model Context Protocol (MCP) and similar emerging standards

• Experience in high-growth SaaS or AI-native companies, ideally with products that shipped autonomous or semi-autonomous agent capabilities

• Track record of successful product launches in competitive, fast-moving AI and enterprise markets

• Experience with API-first products, platform strategies, or multi-product/multi-agent ecosystems

• Knowledge of cloud technologies, microservices architecture, and modern AI infrastructure (vector databases, RAG pipelines, model evaluation platforms)

• Experience with product-led growth strategies and self-service enterprise models, including for AI/agent-based products

• Strong network within the B2B SaaS, enterprise technology, and applied AI ecosystem

• Experience managing global or distributed product teams

• Familiarity with compliance requirements, AI governance, security standards, and enterprise trust frameworks relevant to autonomous systems

• Published thought leadership, speaking engagements, or recognized contributions to the agentic AI or product management community

Why Join Us

Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.