HR Business Partner (HRBP)

Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.

We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

Zycus, a global leader in AI-powered Source-to-Pay (S2P) software and Agentic AI solutions, is seeking a dynamic HR Business Partner to support our Sales (Business Development) and Marketing teams. This role acts as a strategic advisor to business leaders, driving people strategy, performance, and culture initiatives, while partnering with Business stakeholders across time zones. 

This is a high-visibility role. The business expects an HRBP who operates with sharp communication, high execution speed, and strong fluency in AI tools — someone who can independently drive AI-led HR projects and initiatives, not just support them. 

Key Responsibilities 

• Partner with Sales (BD) and Marketing leadership as a trusted strategic HR advisor aligned to business goals. 

• Drive performance management cycles tailored to target-driven, incentive-based roles. 

• Manage employee relations matters with fairness, discretion, and sound judgment. 

• Lead talent management and succession planning for critical roles within the aligned functions. 

• Own workforce planning — headcount, org structure, and capability needs — in line with business growth. 

• Coach and develop people managers on leadership, feedback, and performance conversations. 

• Conduct regular 1:1 conversation with employees to understand career aspirations and drive personalized career progression plans for key/high-potential performers. 

• Partner with Talent Acquisition to support timely, quality hiring for open positions. 

• Leverage HR analytics — attrition, engagement, Work from Office and performance data — to guide leadership decisions. 

• Drive organizational development and change management initiatives across the aligned teams. 

• Champion employee engagement and culture-building initiatives, including for night-shift/US-aligned employees. 

• Identify, propose, and execute AI-driven HR projects (e.g., AI-assisted performance insights, engagement analytics, process automation) in line with business head expectations. 

• Ensure adherence to HR policy, statutory compliance, and audit standards. 

Required Skills & Competencies 

• Proven experience supporting Sales (Business Development) and Marketing functions. 

• Highly AI-savvy — comfortable using AI tools daily and capable of independently scoping and delivering AI-led HR projects, not just familiar with the concept. 

• Sharp, crisp communicator — able to influence and hold their own with senior business stakeholders. 

• Fast, high-quality execution — demonstrated ability to deliver projects and processes quickly without compromising rigor. 

• Strong business acumen with the ability to align HR strategy to commercial outcomes. 

• HRBP experience in SaaS, Technology, or Product-led organizations. 

• Excellent stakeholder management and executive presence. 

• Strong expertise in performance management frameworks. 

• Hands-on experience with HR analytics and data-driven decision-making. 

• Skilled in organizational development and change management. 

• Strong employee relations and conflict-resolution capability. 

• Sharp problem-solving and decision-making ability. 

• Adaptability to work with global, cross-functional, and cross-time-zone teams. 

• Flexibility to work night shifts when business requires. 

Qualifications & Experience 

• MBA/PGDM in Human Resources or equivalent. 

• 6+ years of relevant HRBP experience, ideally within technology or SaaS organizations. 

• Demonstrated experience partnering with Sales/BD and Marketing teams. 

• Demonstrated use of AI tools in HR work — e.g., building or driving AI-enabled HR projects, dashboards, or process automation. 

• Experience supporting global or distributed teams strongly preferred. 

• Track record of driving performance management and employee relations outcomes with speed and quality. 

• Comfortable operating in a fast-paced, high-growth environment with global stakeholders. 

Top hard skills for this HRBP (Sales BD & Marketing) role:  

1. AI Tool Fluency for HR Use Cases — hands-on use of AI tools (e.g., ChatGPT/Claude, Copilot, HR-specific AI platforms) for analytics, drafting, automation, and insight generation; ability to scope and run AI-led HR projects independently. 

2. HR Analytics & Data Interpretation — working knowledge of attrition, engagement, and performance dashboards (Excel/HRIS reporting) to translate data into leadership-ready insights. 

3. Performance Management System Design — building and running PM cycles suited to target/incentive-driven sales roles (goal setting, KRA/KPI frameworks, calibration processes). 

4. Workforce & Org Planning — headcount modeling, org design, and capability mapping tied to business growth plans. 

5. HRIS/HR Tech Platform Proficiency — experience with systems like KEKA, Workday, Darwin box, or similar for data, workflows, and reporting. 

6. Employee Relations & Compliance Knowledge — grievance handling, statutory compliance (labor law basics), audit readiness, documentation discipline. 

7. Change Management & OD Frameworks — structured methodologies for driving org change and restructuring. 

8. Talent & Succession Planning Tools — 9-box grids, talent review frameworks, succession pipeline tracking. 

9. Recruitment Coordination Metrics — TAT tracking, hiring funnel analysis, quality-of-hire metrics in partnership with TA. 

10. MS Excel/PowerPoint (Advanced) — for building leadership decks, dashboards, and business cases quickly — tied to the "fast delivery" expectation.