Senior Implementation Consultant

Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.

We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

We are looking for an Senior Implementation Consultant with expertise in eProcurement implementation. The ideal candidate will have 6-10 years of experience in end-to-end implementation of procurement software and a strong understanding of Source-to-Pay (S2P) or Procure-to-Pay (P2P) solutions like SAP Ariba, Coupa, Ivalua, Basware, Jaggaer, or similar platforms.

In this role, you will lead complex, global implementations for Fortune 1000 enterprises, driving successful deployment, adoption, and measurable business outcomes. You will also play a key role in enabling AI-driven procurement transformation, leveraging intelligent automation, analytics, and emerging technologies.

Job Overview

As a Senior Implementation Consultant, you will own the end-to-end implementation lifecycle of our procurement SaaS platform. You will work closely with clients, product teams, and technical stakeholders to deliver scalable, integrated, and intelligent procurement solutions.

You will also contribute to embedding AI capabilities into procurement workflows, enhancing efficiency, decision-making, and user experience.

Key Responsibilities

Implementation & Delivery

• Lead end-to-end implementation of procurement SaaS solutions for global clients.

• Gather, analyze, and translate business requirements into scalable solution designs.

• Configure and customize the platform to align with client-specific procurement processes.

• Drive integration with ERP and third-party systems using APIs and middleware.

• Manage and lead User Acceptance Testing (UAT), ensuring high-quality deployments.

• Ensure projects are delivered on time, within scope, and with high customer satisfaction.

Client Engagement & Enablement

• Act as a trusted advisor to clients on procurement transformation and best practices.

• Conduct training sessions, workshops, and enablement programs to drive adoption.

• Provide post-go-live support and continuous improvement recommendations.

AI & Digital Transformation Initiatives

• Collaborate with product and data teams to implement AI-powered features such as:

  • Intelligent invoice processing and automation

  • Predictive spend analytics and insights

  • Supplier risk scoring and recommendation engines

• Identify opportunities to embed AI/ML into procurement workflows to improve efficiency and decision-making.

• Drive adoption of automation, chatbots, and AI assistants within procurement processes.

• Analyze client data to recommend data-driven optimizations and process improvements.

• Contribute to defining AI use cases, solution design, and value realization frameworks.

• Stay current with advancements in AI, GenAI, and automation within procurement and enterprise SaaS.

Collaboration & Leadership

• Work closely with cross-functional teams including Product, Engineering, and Project Management.

• Mentor junior consultants and contribute to knowledge sharing and best practices.

• Support pre-sales activities, including solution demos and client workshops, where required.

Qualifications & Experience

Education

• Bachelor’s degree in Engineering, Technology, or a related field.

Experience

• 6–10 years of experience in SaaS implementation, preferably in procurement or supply chain solutions.

• Strong expertise in S2P and P2P processes.

• Hands-on experience with platforms such as SAP Ariba, Coupa, Ivalua, Jaggaer, Basware, or similar.

• Proven experience in system configuration, customization, and ERP integrations.

• Exposure to APIs, data integration, and cloud technologies.

Preferred Skills

• Experience working with AI/ML-enabled enterprise applications or automation tools.

• Understanding of data analytics, reporting, and visualization tools.

• Familiarity with Agile/Waterfall project methodologies.

• Strong problem-solving, stakeholder management, and communication skills.

• Ability to manage multiple projects in a fast-paced, global environment.

• Willingness to work in US time zones.

Why Join Us

• Work with leading global enterprises to drive digital and AI-led procurement transformation.

• Be part of a fast-growing SaaS organization at the forefront of AI innovation in procurement.

• Thrive in a collaborative, high-impact, and innovation-driven environment.

• Opportunity to shape next-generation intelligent procurement solutions.