Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.

We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

Zycus is an AI-first enterprise SaaS company transforming how some of the world's largest organizations manage procurement.

Our platform combines Enterprise SaaS, Generative AI, Agentic AI, data, automation, and intelligent workflows to solve complex business problems for Fortune 500 and global enterprises.

We are looking for an exceptional group of Graduate Engineers who want to build a career at the intersection of AI, Technology, Enterprise Software, and Customer Problem-Solving.

If you are a Computer Science engineer who enjoys understanding how systems work, solving ambiguous problems, experimenting with AI, and interacting with people, this is an opportunity to apply your engineering mindset to real-world enterprise problems.

The Opportunity

We are hiring Consultant - TAM Interns for our Customer Success & Support organization who will help global enterprises maximize the value of Zycus's AI-powered platform.

You will combine:

Technology + AI + Data + Problem Solving + Customer Interaction

to understand customer problems, analyze data, troubleshoot technical issues, identify opportunities for automation, and help customers achieve measurable business outcomes.

What You Will Do

Build with AI

AI is not an optional skill at Zycus. It is how we work.

You will:

• Use Generative AI and AI-powered tools to accelerate research, analysis, documentation, problem-solving, and customer engagement.

• Explore how LLMs, AI Agents, RAG, automation, and intelligent workflows can solve enterprise problems.

• Identify repetitive customer and operational processes that can be automated using AI.

• Experiment with emerging AI tools and technologies to improve productivity.

• Analyze customer data and product usage to generate AI-assisted insights.

• Develop creative AI-driven approaches to improve customer experience and operational efficiency.

We expect you to be someone who asks:

"Can AI do this better?"

Solve Technical Problems

You will develop hands-on exposure to:

• Enterprise SaaS architecture

• REST APIs and system integrations

• JSON and data flows

• Cloud-based applications

• Workflow automation

• Product configuration

• Technical troubleshooting

• Data analysis and visualization

• Enterprise application ecosystems

You will work with technical teams to investigate customer issues, understand root causes, and identify solutions.

You won't simply pass problems to Engineering—you will learn to understand the problem first.

Work With Global Enterprises

You will work as a Consultant TAM supporting Fortune 500 and global enterprise customers across the US, EMEA, APAC, and ANZ.

You may participate in:

• Customer meetings

• Technical discussions

• Business reviews

• Product demonstrations

• Technical workshops

• Account planning

• Adoption and enablement initiatives

You will learn how engineers communicate with senior business and technology stakeholders and how enterprise customers evaluate and adopt technology. You will work closely with Product, Engineering and other cross-functional teams providing you with the exposure to how large-scale enterprise technology is built, deployed, adopted, and continuously improved.

Turn Data Into Insights

You will use customer and product data to:

• Monitor product adoption and usage.

• Identify trends and anomalies.

• Track customer health and operational KPIs.

• Identify opportunities for improvement.

• Build dashboards and reports.

• Develop data-driven recommendations.

The goal is not just to report numbers, but to answer:

"What does the data tell us, and what should we do about it?"

Work Across Engineering, Product & Customer Success

You will collaborate with:

• Product Management

• Engineering

• AI/ML teams

• Technical Account Managers

• Customer Success

• Support

• Solutions/Implementation teams

You will learn how a complex enterprise SaaS product operates across its entire lifecycle—from technology and product development to implementation, adoption, and customer value.

Who We're Looking For

We are looking for exceptional Computer Science engineers, not simply candidates who meet an eligibility criterion.

Education

• B.E./ B.Tech 2027 graduating batch

• Preferred disciplines:

  • Computer Science Engineering

  • Computer Engineering

  • Information Technology

  • Artificial Intelligence

  • Data Science

  • Information Science

  • Electronics and Telecommunication

  • Related technical disciplines

Strong candidates typically demonstrate:

• Strong Computer Science fundamentals.

• Excellent analytical and problem-solving ability.

• Strong programming fundamentals.

• Curiosity about how technology works.

• Ability to learn unfamiliar technologies quickly.

• Excellent communication and presentation skills.

• Ability to explain complex technical concepts clearly.

• Strong ownership and bias for action.

• Interest in working on real-world enterprise problems.

AI-First Mindset — Mandatory

We are looking for engineers who are already using AI, not candidates who simply say they are interested in AI.

You should be able to demonstrate how you have used AI to:

• Build something.

• Solve a technical problem.

• Automate a repetitive task.

• Analyze information.

• Improve productivity.

• Research a topic.

• Generate or debug code.

• Build an AI-powered application.

• Experiment with an LLM or AI Agent.

You should have a working understanding of concepts such as:

• Large Language Models (LLMs)

• Prompt Engineering

• RAG

• AI Agents

• Generative AI

• AI automation

You don't need to be an AI/ML specialist. We are looking for engineers who are curious, hands-on, and actively experimenting with AI.

What Will Make You Stand Out

You will have an advantage if you have:

• Built an AI-powered application or agent.

• Built an LLM/RAG-based project.

• Developed a chatbot or AI assistant.

• Automated a real-world workflow using AI.

• Used Cursor, GitHub Copilot, ChatGPT, Claude, Gemini, Perplexity, or similar tools extensively.

• Participated in AI or technology hackathons.

• Built meaningful projects outside the classroom.

• Contributed to GitHub or open-source projects.

• Completed AI/Cloud certifications.

• Demonstrated strong coding ability through competitive programming or technical competitions.

We care more about what you have built and how you think than how many certifications you have.

What You'll Learn

During the internship, you will develop a rare combination of skills across:

Technology

Enterprise SaaS • APIs • Integrations • Cloud • Data • Automation

AI

GenAI • LLMs • RAG • AI Agents • Intelligent Automation

Business

Enterprise Processes • Digital Transformation • Business Value

Customer

Technical Consulting • Stakeholder Management • Executive Communication

Career

Problem Solving • Product Thinking • Business Acumen • Ownership

You will learn how technology moves from code → product → enterprise implementation → customer adoption → measurable business value.

Why Zycus?

Build Your Career at the Intersection of AI and Enterprise Technology

At Zycus, you will not spend your first job doing repetitive support work.

You will work on real enterprise problems, with sophisticated technology, alongside experienced engineers, product managers, AI specialists, consultants, and customer success leaders.

You will get:

• Exposure to Fortune 500 customers.

• Hands-on experience with AI-first enterprise SaaS.

• Exposure to Generative AI and Agentic AI.

• Collaboration with Engineering, Product, AI, and Customer Success teams.

• Mentorship from experienced Technical Account Managers and technology leaders.

• Experience solving complex technical and business problems.

• A strong foundation for careers in Technical Consulting, Product, AI, Customer Success, Solutions Engineering, or Enterprise Technology.

If You Are an Engineer Who Loves Technology, AI and Problem Solving…

…and you want to understand how technology is used to solve problems for the world's largest companies, this is where your career can begin.

Build with AI. Solve real problems. Work with global enterprises. Create impact.

Join Zycus.