Implementation Consultant

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Experience: 5-15 YearsLocation: Melbourne, AustraliaDepartment: Global Delivery

Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.

We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

Job Description

Zycus is looking for an Implementation Consultant with strong domain expertise in P2P / S2P / Procure-to-Pay / Source-to-Pay / Procurement. The ideal candidate should have hands-on configuration experience with Procurement Software such as Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, etc., and a solid understanding of both upstream and downstream modules. Candidates who have worked as Solution Consultants, Functional Consultants, Solution Architects, or Pre-Sales Consultants are highly preferred. Prior consulting experience in implementing or managing Cloud Procurement Suites is also an added advantage.

Role & Responsibilities

Configuration & Solution Design

  • Configure procurement modules (Upstream and Downstream) across cloud procurement suites.
  • Translate business requirements into functional configurations and maintain configuration documentation.
  • Define, configure, and validate workflows, approval hierarchies, master data, reporting dashboards, and ERP/financial integrations.
  • Conduct product demonstrations, perform functional testing, and ensure configuration aligns with client needs.
  • Provide configuration expertise during enhancements, upgrades, and production support.

Implementation & Delivery

  • Manage end-to-end implementation projects, including design, testing, training, reporting, and post-go-live support.
  • Drive project delivery ensuring successful, on-time go-live and customer adoption.
  • Coordinate with client teams and onsite/offshore engagement teams to gather requirements, finalize deliverables, and manage workplans.
  • Ensure quality delivery of engagements both led by self and executed by reportees.

Consulting & Stakeholder Engagement

  • Act as a functional SME for Source-to-Pay processes: supplier onboarding, requisitioning, sourcing, contracting, invoicing, and payables.
  • Conduct business process mapping, gap analysis, and recommend best practices for procurement transformation.
  • Collaborate with technical and functional teams to ensure alignment with customer objectives and long-term strategy.
  • Serve as a customer advocate within Zycus for issue resolution and feature prioritization.

Pre-Sales & Support

  • Support pre-sales activities including RFP responses, client orals, and solution demonstrations.
  • Manage S2P production support and enhancement requests, partnering with business owners to validate change requirements.
  • Identify recurring issue patterns and work with product management/engineering for systemic resolution.

Skills Required :
  • 3–15 years of consulting experience in S2P/P2P solutions with IT organizations, consulting firms, or software providers.
  • 5+ years of hands-on experience implementing and configuring Cloud Procurement Suites (Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, or similar).
  • Proven expertise in solution configuration: workflows, approval hierarchies, master data, reporting dashboards, and ERP/financial system integrations.
  • Experience in configuring and delivering product demonstrations and managing end-to-end software implementations.
  • Strong knowledge of procurement processes (upstream & downstream) including sourcing, contracting, supplier management, requisitioning, invoicing, and payments.
  • Domain expertise in CLM, Supplier Management, Category Management, Spend Analysis, and Procurement Digitalization.
  • Proven ability to facilitate knowledge transfer and translate complex technical concepts into business benefits.
  • Exceptional client engagement and communication skills with ability to influence and motivate cross-functional teams.
  • Demonstrated experience in change management (MOC), business process re-engineering, and gap analysis.
  • Track record of delivering successful, timely, and high-quality software implementations.

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Implementation Consultant - Zycus